Privacy Policy

We may collect contact information such as your name, email address, company name, and any details you submit through login, checkout, contact, or order flows.

We may collect account and service information such as active services, order history, billing status, delivery telemetry, spend summaries, and internal notes needed to operate the platform.

We may collect technical information such as IP address, browser type, device data, referring pages, timestamps, cookie identifiers, and product analytics events.

We collect information directly from you when you create or use an account, request services, submit forms, contact us, or otherwise interact with promotion.gg.

We collect certain information automatically through cookies, similar technologies, server logs, and analytics tooling when you browse or use the site.

We may also receive information from service providers and integration partners involved in authentication, analytics, hosting, payments, customer support, or service delivery.

We use information to operate the public marketing site, provide client login and account access, display delivery telemetry, process or coordinate orders, manage billing context, and support customer relationships.

We may use information to improve the site, measure usage, detect abuse or fraud, secure accounts, troubleshoot performance issues, and develop or refine features.

We may use contact information to send service notices, account updates, billing communications, security alerts, legal notices, and other operational messages.

We may share information with vendors and service providers that help us host the site, authenticate users, analyze traffic, process payments, provide customer support, or deliver contracted services.

We may share information within AudienceDev and its operational systems where needed to fulfill services, support accounts, investigate issues, or administer the platform.

We may disclose information if required by law, legal process, or a good-faith belief that disclosure is necessary to protect rights, safety, security, or prevent misuse of the service.

We do not sell personal information in the ordinary sense of selling customer lists for cash consideration. If that changes, this policy should be updated before that activity begins.

promotion.gg may use cookies, local storage, session identifiers, analytics scripts, and similar technologies to keep you signed in, remember preferences, understand usage, and measure the performance of pages and calls to action.

You can usually control cookies through your browser settings, but disabling some cookies may affect the availability or function of certain site features.

Payment processing may be handled by third-party payment providers. We may receive billing metadata, subscription status, invoice information, and transaction identifiers, but we do not need to store full payment card details unless explicitly supported by a compliant payment processor workflow.

Subscriptions, one-time purchases, and retainers may generate records needed for accounting, fraud prevention, customer support, and compliance.

We retain information for as long as reasonably necessary to provide the service, maintain account history, comply with legal or accounting obligations, resolve disputes, enforce agreements, and improve operations.

Retention periods may vary depending on the type of information, whether the account is active, whether a transaction occurred, and what legal requirements apply.

You may request access to, correction of, or deletion of certain personal information by contacting us. We may need to retain some data where required for security, accounting, legal compliance, dispute resolution, or legitimate operational purposes.

You may opt out of non-essential marketing communications using the unsubscribe method in those messages, but you will still receive transactional or account-related notices where appropriate.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is perfectly secure, and we cannot guarantee absolute security.

You are responsible for protecting your account credentials and notifying us promptly if you believe your account has been accessed without authorization.

promotion.gg is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the site. If you believe a child has submitted personal information to us, contact us so we can review and address it.

We may update this Privacy Policy from time to time. If we make material changes, we may revise the effective date and take additional steps that are appropriate under the circumstances.

Questions or requests related to this Privacy Policy can be sent to support@promotion.gg.